The State has contracted with MAS (Medical Answering Service) statewide to provide approval and arrangement for Medicaid medical transportation.

Persons with an active Medicaid case and a medical need and no means of transportation may get help with transportation to and from health care providers (doctor, clinic, hospitals, etc.)

All non-emergency trips require prior approval and must be requested at least 3 days prior to the date of the trip. Medicaid recipients who provide their own transport should call for information on reimbursement.

An account will need to be create with MAS to get approval for transportation. This can be done on the MAS website: medanswering.com.

MAS can be contacted by calling 1-855-360-3550.